Test Mode
You need to enable JavaScript to run this app.
TureMedicine
patient
Doctor
☰
Home
Our Services
About Us
Contact Us
FAQs
Frequently Asked Questions
Your answers to all queries regarding our telemedicine platform are here!
Q1: How do I book an appointment?
Q2: How do I know which doctor is right for me?
Q3: Is the video consultation secure?
Q4: Can I change or cancel my appointment?
Q5: Are the consultations covered by insurance?
Q6: How do I leave feedback after my consultation?
Q7: Can I consult with a doctor outside of my city?
Q8: What do I need for a video consultation?
Q9: What if I miss my video consultation?
Q10: Can I access my prescription after the consultation?
Q11: Are there any age restrictions for booking a consultation?
Q12: Do I need to create an account to book an appointment?
Q13: How do I update my personal information on the platform?
Q14: How do I request a refund for a consultation?
Q15: Is the platform available 24/7?
Q16: What if I experience technical issues during my consultation?
Q17: How do I contact customer support?
Q18: What types of medical issues can I consult with a doctor for?
Q19: Is there a waitlist if I can’t get an appointment immediately?
Q20: Are the consultations available in regional languages?
Q21: Can I see a doctor for mental health consultations?
Q22: Are consultations available for children?
Q23: How can I track my previous consultations?
Q24: What should I do if I don’t receive a confirmation email after booking?
Q25: Can I share my medical history with my doctor before the consultation?